We provide free technical support to registered users of Cindex.
First, try our answers to some of the most frequently-asked questions put to us by users of Cindex.
Help is available via email at support@indexres.com. When you send us email, please provide a brief description of your problem and, if possible, list the sequence of steps that will reproduce it. Please also include your serial number in your message and a copy of your working index file so we can check your settings.
Help is also generally available by telephone during normal office hours (Eastern Time). Call (585) 413-1819. Please have your Cindex serial number handy when you call.
