We provide free technical support to registered users of Cindex.

First, try our answers to some of the most frequently-asked questions put to us by users of Cindex.

Help is available via email at When you send us email, please provide a brief description of your problem and, if possible, list the sequence of steps that will reproduce it. Please also include your serial number in your message and a copy of your working index file so we can check your settings.

Help is also generally available by telephone during normal office hours (Eastern Time). Call (585) 413-1819. Please have your Cindex serial number handy when you call.

Indexing Research
620 Park Avenue, #183
Rochester, New York 14607